Help & Support
Find answers and get support
Account Help
Login, signup, profile, and account settings
Order Help
Placing, tracking, and managing orders
Payment Help
Payments, refunds, and payment methods
Shop & Vendor Help
Finding shops, products, and vendor issues
Report a Problem
Report fraud, harassment, or other issues
Frequently Asked Questions
How do I create an account?
Click Sign Up in the top right, fill in your details, and verify your email.
How do I place an order?
Browse products, add to cart, and checkout. You can pay via Paystack or Cash on Delivery.
How do I track my order?
Go to Orders and select the order to see real-time tracking updates.
How do I message a seller?
Open any shop or product page and tap Message to start a conversation.
How do I report a problem?
Use the Report a Problem button above or visit /report.
How do I reset my password?
Go to the login page and click Forgot password.
Contact Support
Can't find what you need? Reach out to our support team.